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WHERE'S MY ORDER?
As soon as your order has been sent, we'll send you an email with tracking details.
If you haven't received an email, please contact: support@dcore.com.

HOW QUICKLY WILL I RECEIVE MY ORDER?
Delivery time is normally 2-3 business days for SWEDEN, DENMARK & FINLAND.
Expect 4-6 business days for the rest of the world. In rare cases, it can take up to 4-5 weeks.

WHAT ARE YOUR SHIPPING RATES?
Shipping rate is 7€/70SEK for SWEDEN, DENMARK & FINLAND
and 15€ for the rest of the world.

DOES DCORE.COM SHIP TO MY COUNTRY?
We only send to the countries listed in the check-out page. If you can't find your country in the list, send us an email (support@dcore.com) and we'll set up your country, if possible, or redirect you to the nearest Dcore stockist


HOW DO I RETURN A PRODUCT?
Download and fill in the return form below. You'll find all the details you need in the form.
If you wish to complain about a product, please contact support@dcore.com before sending your return.

Click here to download the return form

DO YOU HAVE ANY RETAILERS/STORES IN MY COUNTRY?
We don't have physical stores yet, but if you click on Retailers in our homepage,
you can check if Dcore is stocked by any retailers in your country. Maybe your favorite retailer is listed!

I STILL CAN'T FIND AN ANSWER TO MY QUESTION!
Don’t worry! Contact us at support@dcore.com and we'll respond to you quickly!

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